Update: Just got an email from Telltale directly, confirming the above steps: I don't know if entering the code from the "Xbox Live" message will work, but it might be worth a shot to save a step or two. This menu will allow you to enter a code. There's also an option from the in-game DLC menu, when attempting to "purchase" Episode 2, where you can change your payment type. Pick it, and then select "Download Again" Choose "Account" then "Download History" - you may have to scroll this list, but you should find "Wolf Among Us Episode 2" here. From the dashboard, go all the way to the right. In order to download it, do not go through the in-game DLC interface. This added the content to my account but did not download it, and did not give me credit for "buying" it in the in-game DLC menu. My first instinct was to enter it on the site's "Redeem Code" page. You bought The Wolf Among Us Season Pass and didn’t receive Episode 2: Smoke and Mirrors! Here’s your free code XXXX-XXXX-XXXX-XXXX-XXXX to redeem for Episode 2 at or on your console. Instead, check your messages through the guide interface, and you should have one from "Xbox Live" - mine read: If you select Episode 2, it will ask you to pay. This situation follows The Wolf Among Us Episode 2's delay in which it followed the premiere by a lengthy four months, something Telltale does not anticipate happening again.I experienced the same problem, and the solution is quite counter-intuitive.įirst, if you try to go into the "downloadable content" menu in the game interface, it will show that you own the Season Pass and that you have not yet downloaded Episode 2. In the meantime, our apologies for the interruption.” “Some Xbox Live members may be experiencing temporary service issues with downloading season two of 'The Wolf Among Us.' Our engineering teams are working to fix the problem. Microsoft has since issued Eurogamer the following statement: Indeed the Xbox Support Twitter account is adamant that it's "looking into this issue" and that its teams "are working to resolve this issue as quickly as possible." We apologise for the inconvenience and are hopeful it will be resolved soon." "There appears to be an issue on Xbox Live affecting multiple titles with DLC offerings and Microsoft is actively working to resolve the issue. "We are aware of the issue on Xbox Live Marketplace affecting Season Pass owners of The Wolf Among Us where the user is still prompted to purchase Episode 2 even though they own the Season Pass," Telltale said. Worse, some purchase the second episode in-game and don't even realise they're being charged.Ī lengthy thread has been started about this on the Telltale forums where the developer has stated that it's an issue with Microsoft. Some opt to purchase it in hopes that the supposed fee will be waived, but end up getting charged the £3.99 / $4.99 anyway. Instead, Season Pass holders aren't given the option to download the second episode of Telltale's Fables-based series for free. ORIGINAL STORY 9.32pm: A legion of Telltale fans have been sorely disappointed to realise their Season Passes for The Wolf Among Us on Xbox 360 aren't working. Season Pass bearers, have you received yours yet? Our Tom Phillips just received one as a message on his Xbox 360 and based on the Telltale forums it looks like everyone else has too. UPDATE 12.30am: Microsoft has distributed download codes for The Wolf Among Us Episode Two to all Season Pass holders.
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